Question 1

What is escrow?

Accepted Answer

Escrow is a secure payment arrangement where a trusted third party holds the buyer's funds until the seller delivers the agreed product or service. Chollam acts as the neutral intermediary, protecting both parties from fraud.

Question 2

How much is the escrow fee?

Accepted Answer

Chollam charges a 5% commission on completed escrow deals. This fee covers secure payment handling, dispute support and platform protection for both buyers and sellers.

Question 3

How long does payment release take?

Accepted Answer

Once the buyer confirms successful delivery, Chollam releases the payment to the seller promptly — typically within 24 hours on business days after confirmation.

Question 4

Can I use escrow for websites?

Accepted Answer

Yes. Chollam Escrow supports website sales including full sites, online businesses and web applications. Funds are held until ownership and access are successfully transferred.

Question 5

Can I use escrow for domains?

Accepted Answer

Yes. Domain name transfers can be protected through Chollam Escrow. Payment is released only after the domain is successfully transferred to the buyer.

Question 6

Can I use escrow for Facebook pages?

Accepted Answer

Yes. Facebook pages and other social media pages can be traded safely through Chollam Escrow with buyer and seller protection throughout the deal.

Question 7

Can I use escrow for social media accounts?

Accepted Answer

Yes. Chollam Escrow supports Instagram, TikTok, YouTube channels, Twitter accounts and other social media account transfers with secure payment holding.

Question 8

What happens in a dispute?

Accepted Answer

If a dispute arises, Chollam holds the escrow funds while reviewing evidence from both parties. Our team mediates fairly and resolves the issue based on delivery proof and deal terms.

Question 9

Can I use escrow for freelance services?

Accepted Answer

Yes. Freelancers and clients can use Chollam Escrow for design, development, writing and other services. Payment is released only after the client confirms satisfactory delivery.

Question 10

Is Chollam escrow secure?

Accepted Answer

Yes. Chollam Escrow uses verified user profiles, secure payment holding and a structured deal flow to reduce fraud. Both buyers and sellers are protected throughout every transaction.

Chollam Secure Escrow

Physical & Service

Ticket

Product

Freelance & Service

Digital Assets

Website & Domain

All Social Media

Digital Assets

How Chollam Escrow Works

Frequently Asked Questions